Our Privacy Policy

Privacy Policy

Faders2Records LLC dba Event Video Partners
Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Faders2Records LLC dba Event Video Partners (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential and is used only to deliver communications you have explicitly consented to receive.

1. Information We Collect

Personal Information

We may collect the following personal information when you interact with our website, services, or communications:

• Name
• Email address
• Phone number
• Physical address (if provided)
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

• IP address
• Browser type and device information
• Website usage patterns and analytics
• Cookies and similar tracking technologies

Customer Communication Information

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Process transactions and payments
• Communicate with you regarding inquiries, appointments, service updates, and authorized promotions
• Enhance website functionality and user experience
• Ensure security, prevent fraud, and comply with legal obligations
• Maintain accurate records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages from Faders2Records LLC dba Event Video Partners related to our services, including appointment reminders, customer support communications, and important updates.

Opt-In & Consent

• You will only receive SMS messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable messaging laws

Opt-Out Instructions

• You may cancel SMS notifications at any time by replying “STOP”
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately

Message Frequency & Content

• Message frequency varies based on your interactions with our business
• Messages are directly related to the services you have requested
• We do not send promotional SMS content without specific consent

Help & Support

• Reply “HELP” for assistance
• Or contact us at: support@eventvideopartners.com
• Customer support is available during regular business hours

Carrier Information

• Message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors for essential support services (such as customer service or SMS delivery) is permitted only to the extent necessary to provide the service.

All other use cases explicitly exclude text messaging originator opt-in data and consent. This information will never be sold or shared.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information only in the following limited circumstances:

Service Providers

• Third-party vendors that assist with business operations (e.g., payment processing, appointment scheduling)
• SMS aggregators and messaging providers solely for message delivery
• All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance

• When required by law, legal process, or governmental request
• To protect our rights, users, or services

Business Transfers

• In the event of a merger, acquisition, or sale of assets
• Your data will remain protected under this Privacy Policy

Text messaging opt-in data and consent are excluded from all data-sharing categories, except for SMS delivery providers.

5. Data Security

We implement reasonable and industry-standard security measures, including:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication
• Regular security reviews and updates
• Employee training on data protection
• Breach response and notification protocols
• Secure backup and disaster recovery systems

While we take security seriously, no system is 100% secure. We cannot guarantee absolute protection.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic and usage
• Remember user preferences
• Improve site functionality and performance
• Measure service effectiveness

You may control cookies through your browser settings. Disabling cookies may affect site functionality.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information
• Unsubscribe from marketing emails
• Opt out of SMS messages by replying STOP
• Request details on how your data is processed
• Withdraw consent for future communications
• File a complaint with a relevant supervisory authority

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. This Privacy Policy applies only to information collected by Faders2Records LLC dba Event Video Partners.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The most current version will always be available on our website with the updated effective date. Significant changes may be communicated via email or website notice.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact:

Faders2Records LLC dba Event Video Partners

Phone: 407-759-7543
Email: info@eventvideopartners.com
Website: https://eventvideopartners.com